HBR - Improving the Patient Experience White Paper


From the recent white paper in the Harvard Business Review, Improving The Patient Experience - A Four Part Approach to Delivering the Care Patients Want and Need by Dr. Ralph Wiegner, Head of Improving Patient Experience, Siemens Healthineers


…Other efforts to improve the patient experience focus on patients’ surroundings when they are receiving care. This can range from providing more attractively designed treatment rooms, perhaps with relaxing images on the walls or faux windows depicting an outdoor scene, to offering activities that some patients find relaxing and therapeutic. …


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Can Nature Images Reduce Pain in Patients?

Ellen Vincent was a researcher at Clemson’s School of Agricultural, Forest and Environmental Sciences.  She conducted a pilot project on Clemson Students to measure the amount of pain experienced when they put th...

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